Queens Head Beccles Road Thurlton Norfolk NR14 6RJ

1. 1.The InPost parcel locker, by reason of its prominent siting, scale, utilitarian appearance, modern materials and commercial form, constitutes an incongruous and visually intrusive feature which fails to integrate appropriately with the established character and appearance of the site and surrounding traditional village street scene. The parcel locker therefore results in harm to the character and appearance of the area, contrary to Policies 2 and 3 of the Greater Norwich Local Plan, Policies DM3.8 and DM4.5 of the South Norfolk Local Plan and Policy DP3 of the National Planning Policy Framework.
2. 2.The InPost parcel locker, by reason of its 24-hour availability, associated illumination and prominent location in proximity to neighbouring residential properties, results in artificial illumination and the potential for associated customer and vehicle activity during evening and night-time hours. The parcel locker consequently results in an unacceptable level of disturbance to the living conditions of nearby residential occupiers and fails to adequately safeguard residential amenity, contrary to Policy DM3.13 of the South Norfolk Local Plan and Policy P3 of the National Planning Policy Framework.
3. 3.The proposed parcel locker, by reason of its prominent siting, scale, utilitarian design, modern materials and commercial appearance within the frontage of the Queens Head Public House, represents an incongruous and visually intrusive feature which detracts from the manner in which the building and its setting are experienced and appreciated. The parcel locker therefore causes harm to the significance of the Queens Head Public House as a non-designated heritage asset. The public benefit arising from the provision of the parcel locker is not considered sufficient to outweigh the identified harm. The proposal is therefore contrary to Policy 3 of the Greater Norwich Local Plan, Policy DM4.10 of the South Norfolk Local Plan and Policy HE7 of the National Planning Policy Framework. The attached notes also form part of this decision notice.

From the council's decision notice.

Postcode

NR14 6RJ

Date validated

24 August 2026

Consultation end

16 September 2026

Documents

25